Shipping & Delivery.

Orders are typically processed within 3–7 business days unless otherwise stated.

Custom or made-to-order pieces may require additional preparation time.

Customers will be notified when an order has been shipped.

Delivery times vary depending on destination and courier services.

Tracking information will be provided whenever available.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Studio Dabanga is not responsible for delays caused by customs procedures, postal disruptions, or incorrect shipping information provided by the customer.

All pieces are carefully packaged to ensure safe delivery while reflecting our commitment to thoughtful craftsmanship and sustainability.

Returns are accepted only if the item arrives damaged or an incorrect item was received.

Requests must be made within 7 days of delivery and include photographic evidence.

Exchanges may be considered on a case-by-case basis depending on availability.

Non-returnable items include custom orders, personalized pieces, sale items, and items showing signs of wear or misuse.

Customers are responsible for return shipping costs unless the error is on our part.